umaSERVICE

SERVICE is a top priority at uma.

At uma, we attach great importance to our customer service, which is why we want to give you the best possible advice and assist you in processing your customer order. We are always at your disposal to answer your questions, solve problems and to process your requests quickly and reliably.

Please do not hesitate to contact us.

umaPRIME

Do you need your goods faster?

We offer you a shorter delivery time not only for the selected umaPRIME products. Please give us a call and discuss the desired delivery date with us.

umaPRODUCT CONFIGURATOR

Are you looking for a specific writing instrument?

We will be happy to help you find the right item. Simply let us know your customer's criteria - whether it's a price segment, the desired PMS color or various features such as plastic, metal or sustainable product solutions. We will be happy to check which suitable items we have in our product range for you.

umaSAMPLE SERVICE

Are you missing the right sample for your offer?

Please let us know. If required, we can also send the samples directly to your customer. This allows the customer to convince himself of the pen.

Do you need original samples urgently for your customer?

We will be happy to produce original samples to show your customer how we will apply their advertising to the pen.

umaPMS-SERVICE

Do you require pens produced in special color?

We not only offer you the option of combining items in different colors, but also of dyeing them in your own special color according to Pantone.

umaSMALL ORDER-SERVICE

Do you have a small order quantity?

No problem, you can also order smaller quantities of less than 1,000 pieces.

umaSUSTAINABILITY

Does your customer focus on sustainability?

We offer a wide range of sustainable materials. From rPET, rAL, rABS, rPCP, METAL RECY through to wood, cellulose and cardboard. You will find the complete range with us.

umaCUSTOMER-SERVICE

Do you need support?

With our practical sales aids such as flyers, sample boxes and videos, you are well prepared. On request, we can also create individual presentations for your customer projects. But that’s not all – we can also help you with your own promotion.

umaCALCULATOR

Do you need a price quickly for your customer?

No problem! With our practical myCalculator you can easily calculate your writing instrument and save the calculation. So you have access to your prices anytime and anywhere - quickly, easily and reliably.

myUMA

Did you know that our myUMA portal makes your daily work easier and less complicated?

Please have a look and feel free to call or email us if you need help.

Challenge us and discover what is possible at uma!